Privacy Policy

Introduction

A2Vibe Creators LLC ("we," "us," or "our") operates mobile applications and web services, including NutriNine and other products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

• Email address (required for account creation)
• Phone number (optional, only if you opt-in for SMS notifications)
• Name and profile information
• Family member health information (with consent)

Health Information

• Health reports and lab results (uploaded by you)
• Medication and supplement tracking data
• Dietary preferences and restrictions
• Exercise and wellness activity logs

Usage Data

• Device information and identifiers
• App usage statistics and analytics
• IP address and location data (with permission)

How We Use Your Information

• Authentication: Email OTP for secure, passwordless login
• SMS Notifications (Optional): Send verification codes if you opt-in
• Health Analysis: AI-powered health insights from uploaded reports
• Personalized Recommendations: Meal plans, recipes, and remedy suggestions
• Reminders: Medication, supplement, and wellness activity reminders
• Service Improvement: Analytics to improve app functionality

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive health data
• Secure cloud storage (AWS S3, GCP) with encryption at rest
• HIPAA-compliant AI processing (AWS Bedrock) for health analysis
• Regular security audits and penetration testing
• No passwords stored (passwordless authentication via OTP)

Data Sharing and Disclosure

We do NOT sell your personal data. We may share information only in these cases:

• With Your Consent: Partner organizations (hospitals, labs) if you opt-in to share data
• Service Providers: AWS, Google Cloud, Twilio (for OTP), Razorpay (for payments)
• Legal Requirements: If required by law or to protect rights and safety

Your Rights

• Access: Request a copy of your data at any time
• Correction: Update or correct your information in the app
• Deletion: Request deletion of your account and data
• Opt-Out: Disable SMS, email, or push notifications anytime
• Data Portability: Export your health data in standard formats

Children's Privacy

NutriNine is designed for family health management. Parents/guardians must create accounts and manage health data for children under 13. We do not knowingly collect personal information from children without parental consent.

International Users

Your information may be transferred to and stored in the United States or India, depending on your region. We comply with applicable data protection laws including GDPR (Europe) and India's Personal Data Protection Act.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.